Do not use Flex Pay to buy Electronics

Have used flex pay for years.  My orders get to me usually in under 5 days.  It usually depends on where the item is coming from.  Also certain computers have to be made.  That also adds to wait time.  Usually when the shipment is going to be delayed it says so.

Sadly its not just using Flexpay, or buying electronics….its is all of HSN. I have always experienced VERY slow processing, shipping and receipt of ALL items I have ordered through the years. I once had hoped it would improve over the years…nope! We once ordered paying extra for faster delivery, nope!

We all have learned to order things with at least a month ahead of when its due….just in case.

just wondering how long did it take before you got your order.  I have excellant credit and have shopped at HSN for many many years, but because I have a P.O. Box they wouldnt approve it. LOL I figure I didnt need their card anyway. – Interesting I tried to cancel an item and was told it went in immediately and they couldnt do it.. what a joke. Oh and I did try before the 12EST deadline.

 I ordered my phone 10/3 and it arrived 10/8 ,really fast.  I used HSN card and flex pay.

I USE flexpay often love it no interest that waylove it when they do 12 or 18 months  interest free have bought laptops printers and all kinds of electronics. Cheap layaway!!!  

How many times have we heard the hosts say, "Shop online, your order will go through immediately."

I remember Callie saying, just last week, "It’s just like cutting right to the front of the line."

All the hosts mention how busy phone lines are during popular items, and urge us to go online for faster service.

I apologize to the manager above, but I don’t see how a new card should cause any delays. Either the card is approved for instant use—as often mentioned—or it is not approved at all. In fact, "instant approval" is another phrase I’m sure others have heard as often as I have.

Desperately tring to figure out how to get a refund forORDER NO:125*******. I feel scammed a year service and only 1 1/2 days of data. Hell i could of used my android mobile hotspot. Very misleading product. I hope i dont have to press the issue for mt refund. Because I’ll go all the way with this. So so upset

**** Edited By HSN – Removed Personal Information ****

Electronics have taken a little longer for me to get but that hasn’t been an issue for me. Patience is something many of us could use more of in this crazy, fast world. Just think….you’ll be even more excited while you’re waiting patiently to get them! :smileywink: 

All the store cards such as HSN are under another banking company.So the bank that issues the HSN card is who would verify.It isn’t as simple as an HSN card equals HSN approves everything.A new account always takes extra time.

I know you are upset about your purchase but do not cancel your HSN credit card.  It will lower your credit rating.  Even if you never use it again.

I used my hsn card for some orders and others on my visa,HSN say’s I paid but my HSN card say’s I never paid anything. Has anyone else had this problem?

I have been waiting 5 days to be mailed out. Bought on the 23rd today is 28th that is 5 days and still packing.Yea, wish I could cancel it now.

I just purchased a lap top using a newly opened credit account with HSN and noticed the same thing, day three and still in packaging. I wondered what the hold up was considering they say delivery will be within 3-7 days. My credit was approved and credit limit established so I don’t understand the hold up. Definately will take this into consideration before I make another purchase from HSN.

@tlex11, I’m truly sorry to hear of your frustration with your orders.  I’ve checked into this for you and am showing that your account with us is brand new which may be causing the delay with the verification of your orders.  At this time, the verification process is still being completed and once it is done, we will be sure to process the orders and have them shipped out to you.  If we run into any issues with the verification, we will contact you directly for assistance. 

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gingerpeachy725 wrote:

I’ve been smoke free for 5 days & have NOT been tempted to puff on the E-Cig.  

However, I did just polish off an entire box of GIrl Scout cookies in one sitting. 

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Hurray gingerpeachy! You are doing great. And hey, Girl Scout cookies smell good and taste good!