Shipping Delays

PattiLR
10.10.16 3:27 PM

I’m getting more and more frustrated with HSN shipping delays. As soon as they indicate”packaging” they can charge your credit card. But an item should not be packaging for 8-10 days. So they have your money but take an inordinate amount of time to deliver items and their shipping charges are not cheap. Amazon literally has an item processed, packaged and shipped almost the same day. So, what’s the deal, HSN? Is your warehouse short staffed? You need to correct this issue if you want to continue to be competitive. I am not willing to order any product from you which I need by a deadline because even with expedited shipping charges you fail to meet the mark.

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- Brijuco3
- 10.22.16 12:44 PM
My order also has not shipped after 10 days. It’s not even in packaging yet. This is my last order from them. I’ll go to Amazon or qvc As far as the Joy Mangano.luggage ordered 2 pieces a couple years ago. Used it 1 time and came home with it looking liked it had gone around the world for years.am very disappointed especially just before Christmas.
- mmkro
- 10.15.16 7:52 PM
PattiR I agree with you whole heartedly – and with the Amazon addition. Even EBay’s sellers move faster than HSN as they want good feedback. Sorry HSN if you’re looking for positive feedback on the shipping you will not be receiving it from me this time. I have 4 things sitting in packaging and you’re also correct there, they sure snapped up the money out right away. One was a leather purse so you know how exp that was. The other was a watch I ordered my hubby for Sweetest Day which he won’t be getting on time now since it is today and there it is still sitting in ‘packaging’. They told me it was due to Hurrican Matthew’, however I live in WI??? Anyway, good luck to you, hope you receive your items sooner than I do since you posted yours first, lol. But my 3-7 day shipping promise is long gone…..
- ODDBEE
- 10.12.16 3:33 PM
DELAYS IS CORRECT! THE JOY MANGANO towels ordered on September 30th…today is October 11th still in transit. 3-7 days MY EYE. And I agree…it is getting worse and worse. I will not be ordering any Christmas items through HSN. I finally joined AMAZON PRIME. No matter what I order I have it within five days.

I bought a Fuller Brush cleaner and guess what…I could have gotten it from Amazon. Since I am pretty much done with Joy Mangano’s cheaply made and dangerous products I guess I wilgive the bulk of my business to QVC and Amazon.