All of my order status and History is Gone!

joi1065
01.24.17 8:41 AM

I went online to check my account and its saying I have no history or order status to show. I am being charged on my HSN card for an item that is sold out! (item: Dpatrickjacketw/deta) It says my purchase was on 1/19/2017 but I have no information that it was shipped no confirmation of purchase. Why am I getting charged for a sold out item that was never shipped to me! Please resolve this.

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- Tafenner
- 01.25.17 2:27 AM
I am also experiencing orders dropping from my account. It has happened several times. I am also not getting confirmation on orders so I am not sure when orders are processing & ready fororder with three.
- iwritecode
- 01.24.17 8:49 AM
I am having the same issue. I have multiple FlexPay orders and nothing is showing up. There is also nothing showing up under my order history. On top of that, I just placed a new order before noticing this issue and it’s stuck on “submitting.” You aren’t the only one and hopefully this is resolved soon.
- passion4humor
- 11.22.16 6:02 AM
Yay! Glad it worked for you!