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HSN Community / Forums / Customer Service / BetterBrella

HSN Community QA
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HSN Community QA

BetterBrella

  • newyork4304
  • 12.16.16 10:49 PM

Does anyone know what the holdup on the Betterbrella I ordered it on 12/12 and al it shows is packaging I paid extra for 3 day delivery and when I called customer service they have no idea when it will be shipped I guess they took to many orders and not cannot fill them very disappointing.

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    • HSN_Kim
    • Moderator
    • 12.16.16 11:28 PM

    , I’m sorry for the wait for you order. I checked your account and I don’t see any indication that it will not be fulfilled, and see that we have refunded the shipping for you. I have also reported this to our shipping department. 

    • TREKKY
    • 08.09.16 12:14 AM

    LOL!  Thanks for the translation!

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Posted in Customer Service

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08.09.16 12:14 AM

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