My Order History is coming up as Empty
Is anyone else having problems with their Order History and Order Status links? Mine is coming up Empty, and I should have about 8 pages worth of order history as well as some items in the Order Status page for recent purchases. HSN what’s going on?
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I also am having this issue. I bought a 17″ Dell laptop back in late september early october and wanted to check on my remaining flex payments. I no longer see that purchase or anything relating to it in my account. My family members who have been shopping on here for years say recent orders should be available for 12 months for original purchase date. HSN, where is my purchase history?
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Same here. Having trouble..
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Mine is to can’t get into HSN my app is even gone used it all the time???
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I‘m been having problems with everything too. Not able to use flex pay manager. Please advise.
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Can’t order anything, even though my credit card is good.
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Well, HSN really messed up on this one. For some odd reason, they decided to combine my account with someone else in my household with the same first name, but different last name. Are you kidding me HSN? Why would you do that? You should know you can have more than one person in a household with the same name that are also your customers. My relative with the same first name said she was happy that her account was “fixed”, but I’m really upset with HSN for combining our accounts in the first place. I don’t think I will be ordering anything from HSN for a long time until they fix these internet issue that seem to randomly do weird things that effect one’s confidential information like that. HSN internet technical team, please get your act together and stop making these kinds of serious mistakes!
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order history too disappeared. Also new purchase which was being processed is not showing up! What’s happening????
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Same here,too. No orders, no flex pay management…nothing. :catsurprised:
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Same here, my Order History page is blank. Hopefully this problem is solved by HSN soon.
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Mine is too. Automated ordering isn’t available either. I was wondering too!
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Thanks Velveteen! This really made my day!
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Posted in Customer Service
12 Replies
05.10.16 1:53 AM
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