WillowAndWind, I’m sorry you’re having Arcade issues. If you are signed in,  playing Arcade and earning points, points should be registering to your account. You can view your points in Arcade My Profile. If you are not receiving points, please report the game, the date/time of play,  the device, OS and Flash version (if applicable) and email Arcade Help. They will reply  with assistance within 24 hrs. (M-F exc. Hol.)