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HSN Community / Forums / HSN Arcade / Arcade User Name

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HSN Community QA

Arcade User Name

  • Anonymous
  • 12.14.14 10:41 PM

My Arcade Account, for what it is worth, has been up and running and in synch with my Main Account for ~6 months with my user name VeryFineBo. Today, with that sign~in, as I decided to finish a Mission (as I didn’t even realize that I had one, which was almost finished).

When I signed in, the "system" told me that User Name was already in use (Yes, by me). Further, it said to create another User Name. All along, I was signed-in to My Main Account that has kept everything synced up the entire time that I have been shopping with HSN.

In particular, today, when I logged in and began this process, nothing was amiss. The Cover Page had the Updated Arcade that "asked me" if I wanted to "Go to the Arcade". There, as VeryFineBo (my Arcade User Name, all this time) I had ~ 610 points and an almost finished Social Media "Mission" (which I decided to finish today). Now, with this new User Name, AesopDrop, I am back to 50 points, with that effort.

The "Arcade" alluded to savings with "earned" points, with the things I was specially doing: Following HSN with my Twitter & Pinterest accounts, et al. Only to land back at the "Arcade" and have that occur. Why be like that?

Thank you.
Respectfully yours,
VeryFineBo ~ today, aka AesopDrop

sort replies - newest | oldest
    • HSN_Kim
    • Moderator
    • 12.14.14 11:34 PM

    AesopDrop, our system only allows one nickname per account. I’m sorry that you got the message to create another account as it will not link to your account as VeryFineBo. Please contact the Arcade Team for assistance with your points.

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Posted in HSN Arcade

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12.14.14 11:34 PM

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