Aracade

Marcy510
07.06.14 5:43 PM

I tried to use a free shipping coupon from the aracade today and it would not let me whats up with that also not getting double tickets today is Sunday!!!!!!!

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- lilmissy56
- 07.06.14 7:19 PM
I also tried to use my coupon today but the item was not eligible. Lots of restrictions on the "free shipping" coupons. Just sayin’.
- HSN_Ryan
- Moderator
- 07.06.14 6:41 PM
Marcy510, I’m sorry to hear you weren’t able to use your coupon today. Please check the coupon rules to make sure the item is eligible. If you still have concerns, please provide us with the item number so we can look into this further.

For more information on the Double Tickets, check out the thread titled Double Tickets.
- Lizzie818
- 07.06.14 6:38 PM
Marcy, if you’ll read the thread titled Double Ticket Sundays that is marked "newsworthy" at the top of the arcade forum, you’ll see that you are getting double tickets–they just don’t show up at the end of the game. You can check to seer how many tickets you got by clicking on My Profile and going to the Rewards HIstory tab.

There are numerous exclusions on the free shipping coupon.

"This Coupon is a single item offer and is valid for Free Shipping and Handling off your next purchase with maximum savings of $25 from HSN.COM. Coupon number is non-transferable and can only be used once by its recipient. Coupons must be applied when order is placed. Excludes expedited shipping, Todays Special, This Day Only offers, and clearance items and can only be applied to the first shipment of AutoShip items. The use of this coupon may disqualify the order from inclusion in other promotional offers or discounts. Coupons cannot be applied to or combined with other coupons. Coupon is not valid for Charitable Contributions, HSN Gift Cards or Wines and Alcohol, Samsung Large Appliances. We reserve the right to cancel orders when unexpected coupon system errors occur or in the case of abuse, misuse or fraud in connection with the coupon number. Offer is valid 7/1/2014 – 8/31/2014. Coupon Expires on 8/31/2014 at 11:59 PM ET."

If your item doesn’t appear to be excluded, I would suggest you post a question on the Customer Service forum. DO NOT put the coupon number on the public thread. Someone from Customer Service will get back to you and you can PM them your coupon number and they’ll check it out.