arcade

Rainbow days and Ruby…may I ask you what BROWSER you are using please?

Then if you would clear your cache and cookies, this should fix the problem. 

I have been playing the games for the past year and all of a sudden today when I logged into play it said need a nickname to keep your points and badges.  So I hit the make a nickname and somebody elses e-mail popped up and it wanted me to put in my pin info in. (my 130,000 points have vanished) so I e-mailed arcade support and they sent me to a site to install google chrome. There was nothing wrong with my account or the software I was running.  It is very odd that all of a sudden my account just vanishs and twice now someone elses e-mail popped up on my account. ( I was already using google chrome) My bank account is hooked to this account just like the rest and this is STARTING to smell.  Is HSN having a problem and not saying?  Can someone shed some light on this. 

There was a weird problem and of course, it happened to me and I called in.  I had to hunt to find the rewards store through the game portion…then when I found something I wanted to bid on it told me to sign in as always. When I clicked on the link to sign in, it auto-populated an unknown ID THAT WAS NOT MINE!  Scared me as I am not tech savvy really so I called HSN, spoke w/customer service professional who then sent me to dot.com tech and it happened to him as well when he checked and while we were speaking he sent to the right people who then fixed the problem.  When I came back everything worked fine and I did not get someone else’s login in my space.

hrtandstart – I did reset the browser settings and that worked, hope it works for you too!

also having difficulty with the arcade now games come up when you click on them, also problem when you go into rewards. I am going back to POGO

I have that problem lately also and have to refresh all the time.  Plus now my IE browser won’t work today and I’m not a fan of google or fox fire and that seems to be the one that will work.

What browser are you using? Do you have Adobe Flash installed? You need Abobe Flashplayer installed to play the games.